Refunds and cancellation

14-day first-payment refund

We offer a full refund if you request it within 14 days of your first Basic or Pro subscription payment. This applies to monthly and annual subscriptions.

Use our contact page or Paddle buyer support. Include your account email and the transaction reference from your receipt. Do not send card details or passwords.

Paddle processes refunds to the original payment method. Processing time depends on the payment provider. Paid access ends when a full refund is applied. Your local projects and access to download saved cloud data remain available.

Cancel future renewals

Open Settings → Account → Manage billing, or use the subscription link in your Paddle receipt. You can also contact Paddle buyer support.

Cancellation stops future renewals. You keep paid access until the end of the paid billing period. Cancellation alone does not request a refund. Monthly credit resets still apply to annual plans; unused credits do not roll over.

Other refund rights

The 14-day offer applies to the first subscription payment. For renewal payments, billing errors, or service problems, contact us or Paddle for review. This policy does not limit mandatory consumer rights or refunds required by Paddle’s rules.

See Paddle’s buyer terms and our terms of service.